Shopping
What Shipping Methods Are Available?
We offer Islandwide delivery via KnutsfordExpress Courier, Zipmail (Jamaica Post) and SW Bearers (within Kingston and St Andrew). For deliveries via KnutsfordExpress Courier, the base rate is $700. Click here to view the Knutsford pickup locations. For deliveries via Zipmail, there are two options; Delivery to Door with a base rate of $700 and Delivery to Post with a base rate of $500. A rate between $500 and $900 is charged for deliveries within Kingston and St. Andrew.
Do You Ship Internationally?
At this time we do not offer international shipping.
How Long Will It Take To Get My Package?
For KnutsfordExpress Courier and Zipmail shipping, we do FREE drop-offs weekly on Tuesdays and Fridays (Express drop-offs incur a fee of $500). Once drop-off is done, you should receive your order within 1-2 business days. Orders within Kingston & St. Andrew placed before 12 noon are delivered same day, otherwise said order will be delivered next business day.
Payment
What Payment Methods Are Accepted?
SW Women currently accepts payment via Zelle, Cash on Delivery (COD) and Bank Transfer (NCB, Scotia or JN Bank).
Orders & Returns
How do I place an Order?
You can place an order via any of these methods:
- Send a DM on Instagram to @SW.Women to place your order.
- Make your purchase via website www.StefanoWear.com
How Can I Cancel Or Change My Order?
We begin processing orders as soon as they are placed, for this reason we are unable to cancel, however, we can make changes to orders.
Do I need an account to place an order?
You do not need an account to place an order, however, having an account makes managing/tracking your orders easier.
How Do I Track My Order?
You can track your order using your Order ID. Click here to track an order.
How Can I Return a Product?
We allow exchange of an order within 24 hours, however, we do not offer refunds.